Founder Cheri Clancy
Cheri Clancy, MSN, MS, RN, NEA-BC, CPXP, is a patient experience leader, nurse, author, speaker, and educator with more than 25 years of healthcare leadership experience. Known for connecting real-world operations, communication, leadership, and data-driven improvement, Cheri has helped healthcare teams across the country strengthen patient and client experience in every care setting. She is the author of Critical Conversations in Healthcare — now in its third edition — and brings practical, field-tested insight to every CPXP exam preparation course you'll find here.
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